Shipping & returns

ESTIMATED SHIPPING COST

We offer low-cost ground shipping within the contiguous 48 states.  NOTE: Due to Covid-19 related state shutdowns, there may be delays in shipment or limited shipping options. Most shippers are not guaranteeing scheduled deliveries at this time.

For shipping outside of the contiguous 48 states, contact us directly at (586) 532-7763 to receive a quote.

EXPECTED DELIVERY TIMES

Parcel Shipping orders are shipped to your location. Inventory orders received by noon EST on business days (Monday through Friday, excluding holidays) are packed and shipped the next day. Inventory items ordered after noon EST will ship within two business days. All orders will be processed within 48 hours during the week. All items in stock ship within 24 hours.

Note - Certain items may require additional time to ship. We'll reach out to you via email of any shipping delays.

LEAD TIMES

Some manufacturers process/construct items as they are ordered. This means there may be a lead time of up to 2 or 3 weeks on certain things. We try to include a disclaimer on those products that usually require a longer lead-time, but if you are ordering something and need it within a certain period of time - please let us know so we can verify the lead time in advance.


SHIP TO LOCATIONS

Hard Rock Stone Works, Inc. ships to all United States and addresses, excluding Alaska, Hawaii, APO/FPO (Army Post Office/Fleet Post Office), Puerto Rico, Guam and the U.S. Virgin Islands as well as Canadian addresses.

INTERNATIONAL ORDERS

Hard Rock Stone Works, Inc. does not currently ship to locations outside of the United States and Canada.

TRACK YOUR ORDER

Our system will send out a notification email with your tracking number when your order has shipped.

ESTIMATE SHIPPING COST

Hard Rock Stone Works, Inc. website displays an order's shipping costs during the checkout process. Shipping is calculated by size, weight and location.